Insurance
Our marine policy provides all-risks insurance protection for your shipment moving by land, sea and air. This policy offers you "all risks" coverage door-to-door, subject to the terms and conditions.
Peace of mind
We take every care to transport your possessions safely. But given the distances involved and the rigours of international transit, goods on very rare occasions do get lost and/or damaged. We strongly recommend that you take out insurance to ensure that you are covered for any loss which may occur.
Your Account Manager will provide you with the necessary documentation to complete - the form has been designed to be as simple as possible, but you will need to list all the items you are moving and give their replacement value.
Cover during storage
Remember to keep the cover in force until your goods arrive at their final destination. The policy automatically provides some cover on arrival in the destination country but this is limited to 60 days storage only. If you need to keep the goods in store for longer than this, you must tell us and we will arrange for the policy to be extended. You will have to pay an additional premium for such an extension.
Claims
Despite everybody's best intentions, accidents do happen from time to time. In the event of loss or damage, you should give notice to Robinsons International within 30 days after delivery or 30 days after the scheduled delivery date, in the event of non- delivery. It is important that full details of any losses and /or damages are provided at the time of notification.
Robinsons International Removals Ltd has arranged a special insurance programme, which is underwritten by Royal & Sun Alliance Insurance Plc and administered by Basil E. Fry & Co. Ltd.
Royal & Sun Alliance Insurance Plc and Basil E. Fry & Co. Ltd. are both authorised and regulated by the Financial Services Authority.
Download a copy of our Insurance Key Facts Statement:
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