Your Move Manager

Every international move is co-ordinated and managed by a dedicated Move Manager, who will be your single point of contact throughout the moving process and ensure regular communication, so that any problems or concerns are picked up early and resolved quickly.

Our International Move Managers have immediate, real-time access to up-to-date information on the very latest customs regulations and destination country information worldwide. He or she will discuss and record the timing and scheduling of the move in detail, not only packing and moving dates but details on vessel sailing and arrival times, import duties, customs clearance procedures and ever changing restrictions. Your Robinsons' Move Manager is specially trained to interpret customs regulations, which are sometimes complicated, into terms that are easy to understand. To ensure all angles are covered, the Move Manager will also cross-reference all information with our partner in the destination country.