Insurance
Our marine policy provides all-risks insurance protection for your household goods, personal effects and automobiles moving by land, sea and air. This policy offers you “all risks” coverage door-to-door, subject to the terms and conditions.
Peace of mind
Whilst every care will be taken by Robinsons International to transport your possessions safely, you will appreciate that the distances involved, coupled with the rigours of an international transit, means that on occasions loss and/or damage to your goods may occur. We therefore strongly recommend that you take out insurance cover to ensure that you are duly compensated for any loss which may occur.
Your International Move Coordinator will provide you with the necessary documentation to complete. The form has been designed to be as simple as possible. However, it will require you to list all the items you are moving, together with their replacement value.
Tax and Duties
Remember that many countries have import duties and purchase taxes that are higher than the UK. The value that you show on the form should be sufficient to replace the articles as new at destination. Please do bear in mind that the original purchase price, an old valuation or the UK second hand value are not always a good guide.
Cover during storage
Remember to keep the cover in force until your goods arrive at their final destination. The policy automatically provides some cover on arrival in the destination country but this is limited to 60 days storage only. If you need to keep the goods in store for longer than this, you must tell us and we will arrange for the policy to be extended. You will have to pay an additional premium for extensions.
Claims
Despite everybody’s best intentions, accidents do happen from time to time. In the event of loss or damage, notice should be given to Robinsons International within 30 days after delivery or 30 days after the scheduled delivery date, in the event of non-delivery.
It is important that at the time of notification, full details of any losses and /or damages are provided.
Following your initial notification, you are allowed a further 60 days to forward documentation in support of your claim.
Finally, we all have possessions which have sentimental value. Unfortunately, you cannot claim for distress, loss of use, consequential loss or sentimental value.
To view the Terms and Conditions of our Marine Policy Insurance please download the PDF file. See also our Insurance Key Facts Statement.
(PDF format requires a PDF reader. Microsoft Word format requires Microsoft Word, or compatible software.)
Robinsons International Removals Ltd has arranged a special insurance programme, which is underwritten by Royal & Sun Alliance Insurance Plc and administered by Basil E. Fry & Co. Ltd.
Royal & Sun Alliance Insurance Plc and Basil E. Fry & Co. Ltd. are both authorised and regulated by the Financial Services Authority.
