A word from our customers

Read what our customers have to say about their experience with Robinsons.

UK - US

Communication was important to me. The move was from UK to the US - I rang regularly from the US to the UK to get my issues / questions answered. The move manager - Matt Bristow - was very responsive and proactive. He did a great job.

Chris Lawrence , England

UK - Australia

Fantastic service from start to finish. The whole team enabled our made our house move to Australia as stress free as they could. A big Thank you & well done to you to you all.

 

Angie & Steven Sutcliffe, England

An excellent job by everyone involved. True professionals.

 

Clare Lappin, England

The move was well handled and free of worry on our part.

 

Gary Prince, England

New Zealand - UK

We were very impressed by the service we received, from start to finish, and will definitely recommend any friends moving use you. Thank you for a great job.

 

Jeanette Barnes , England

I would just like to say a big thank you for all your help in transporting the consignments from New Zealand to me safely at Pudsey, Nr Leeds.  Special thanks also to the two gentlemen who delivered the boxes, very nice, polite and helpful, both a credit to you and your Company. Once again thank you.

 

Lynn Groves , England

Singapore - UK

When you move from Singapore to the UK you expect a quite traumatic experience….how wrong could we be. We can only say how impressed we were with the whole experience. It was a joy and a pleasure to deal with everyone along the way.

• At very short notice the quote was efficiently prepared and the go forward plan put in place to our satisfaction
• KC-Dat Asian Tigers did a great job and the Packing Team were simply outstanding
• The shipments arrived earlier than expected and I would like to thank you personally for keeping us advised of progress and always following up
• The Unloading Team…..Sid, Cliff and Ron…were also outstanding and did everything we asked of them.

If you ever need a reference you know just where to come…I would be only too delighted to assist. Please pass on our sincere thanks for a job really well done to all involved.

Fay & Paul Mitchell, Twyford, England

UK - Canada

I am writing to say that my shipment had been delivered to me in St Anthony, Newfoundland, without much fuss, thank you!

I would like to take this opportunity to tell you how much I had appreciated the work you and your team at Robinsons did and the support I had during my move to Canada. The fact that I left in a rush and left everything in your care did not seem to have made much difference. Your group had been very, very thorough and professional all the way. I am still opening the boxes and do smile when I find things I probably would have left behind myself, like the telephone directory etc. However it does show the attention to detail that your team attaches to a move like this. I have not finished opening the all the boxes yet but I have so far opened the ones I immediately require - thanks to the meticulous labeling. And thanks to your work I immediately began to feel at home again as soon as I started sleeping on my own bed and using my own crockery.

Picking a moving company out of the yellow pages was really taking a chance but right from the first contact with you, from the discussions we had and the information you gave me I knew I had made the right choice. This was because you seem not only to know what you were talking about but you were even addressing issues that I would never had thought of.

You may use this letter as evidence from a very satisfied customer if you want to but with this level of professionalism I am sure you would have more like this. Thanks for all the good work.

Dr Kofi Amu-Darko