We stumbled across this online and it made us shudder. But also filled us with a sense of pride at the A1 standards we set with every removals job we do…

“My cross-country move was an experience I hope never to re-live. When all my stuff was loaded onto the truck in New York, it was placed in the middle section. When it arrived in San Francisco – three weeks after the estimated arrival date – everything had been shifted to the rear, and one of the truck’s filthy, greasy spare tyres was sitting on my couch, which was no longer encased in plastic.

I had tread marks imbedded in the fabric. I wasn’t missing anything, but there was considerable damage to all the furniture, and my stereo system was destroyed.

Fortunately, I had opted to take extra insurance. Eventually I collected enough to cover not only the cost of furniture repairs and a new stereo, but the move itself as well. But it wasn’t worth the weeks of aggravation I suffered to resolve the situation.”